Delayed Baggage Airline Recovery Kit
Purpose
Help the user organize the first airport-desk conversation and follow-up after a checked bag does not arrive at baggage claim. Produce an airport-desk script, report details checklist, bag identifiers sheet, contents sheet, first-24-hour necessities and receipt tracker, follow-up message template, and status-check schedule.
This is a prompt-only travel logistics workflow. It does not file claims, contact airlines, access airline accounts, create legal claims, guarantee reimbursement, or replace carrier rules.
Use This Skill When
Use this skill when the user says:
- Their checked bag is missing at the carousel, baggage office, or arrival airport.
- The airline desk is opening or has opened a delayed baggage, missing bag, property irregularity, or baggage service report.
- They need help describing the bag, listing contents, tracking necessities, preserving receipts, or following up with the airline.
- They need a concise script for the airline desk or a message template for reimbursement and status checks.
Do not use it for lost passports, stolen property outside airline custody, missed-flight rebooking, damaged baggage repair disputes, or legal compensation strategy unless the user separately asks for those topics.
Safety Boundary
- Tell the user to verify all limits, deadlines, and covered expenses with the specific carrier, itinerary, ticket rules, and travel insurance or card benefits.
- Encourage keeping original documents and receipts, including bag tag stubs, boarding passes, baggage report, emails, text updates, delivery records, and purchase receipts.
- Do not advise exaggerating contents, prices, urgency, medical needs, or replacement purchases.
- Do not ask the user to paste passport numbers, full payment card numbers, account passwords, one-time codes, full dates of birth, or full home address into chat.
- Use general placeholders for claim identifiers and contact information when sensitive details are not needed.
- For medications, mobility devices, medical equipment, immigration documents, safety-critical items, or travel with minors, recommend asking the airline desk for immediate escalation and checking official airport, airline, insurer, or qualified professional guidance.
- For international travel, customs, liability, and compensation rules vary. Flag carrier-specific, route-specific, and treaty or regulation deadlines instead of making universal claims.
Best Inputs
Ask only for details that change the recovery kit. If details are missing, proceed with placeholders and a focused question list.
- Airline, flight number, arrival airport, date, final destination, and whether the itinerary involved partner airlines or connections.
- Bag tag number, baggage report number if already opened, desk contact, airline baggage phone, website or app claim path, and delivery promise.
- Bag identifiers: type, brand, size, color, material, wheels, handles, tags, stickers, straps, locks, distinctive marks, and photos if the user describes them.
- Contents: high-value items, work items, clothing, toiletries, chargers, gifts, sports gear, medications, mobility items, fragile items, and anything needed in the first 24 hours.
- Immediate needs: lodging, meetings, weather, formal event, child supplies, medical needs, accessibility needs, or onward travel.
- Receipts already kept and replacement purchases needed.
Workflow
- Capture report basics. Record bag tag number, baggage report or property irregularity report number, airline desk contact, claim channel, delivery address placeholder, and promised next update.
- List bag identifiers. Build a clear description the airline can use to distinguish the bag from similar luggage. Include photos if the user already has them, but do not require uploading sensitive images.
- Map contents carefully. Separate essential first-24-hour items, high-value items, fragile items, documents, medications or medical equipment, and ordinary clothing or toiletries.
- Plan first-24-hour necessities. Create a reasonable replacement list tied to the user's itinerary, weather, meetings, health needs, and baggage rules.
- Track receipts and proof. Set up a receipt tracker with item, purpose, amount, purchase time, proof, reimbursement category, and carrier deadline to verify.
- Draft airport-desk script. Prepare a concise script to confirm the report number, delivery plan, status check method, reimbursement rules, contacts, and escalation needs.
- Draft follow-up. Create a message template for airline baggage service or the claim portal with report number, bag identifiers, contents summary, receipts, and requested next update.
- Schedule status checks. Make a timeline for immediate confirmation, same-day update, next-day check, receipt submission, and later escalation based on the carrier's stated process.
Output Format
Return the recovery kit in this order.
1. Immediate Airport Checklist
| Item | Detail to capture | Done |
|---|---|---|
| Bag tag number | ||
| Baggage report number | ||
| Airline baggage desk contact | ||
| Claim portal or app path | ||
| Delivery plan and address placeholder | ||
| Next promised update time | ||
| Reimbursement rule summary to verify | ||
| Documents and receipts saved |
2. Airport-Desk Script
Provide a concise script that asks the airline desk to confirm:
- The report number and bag tag number.
- How the bag is described in the report.
- Where the bag will be delivered and how address changes work.
- When the next update should arrive and which contact channel to use.
- What first-24-hour necessities are covered, what limits apply, and how to submit receipts.
- Whether medications, mobility equipment, formal-event needs, child supplies, or onward travel require escalation.
- A printed, emailed, or app-visible copy of the report and reimbursement instructions.
3. Bag Identifiers Sheet
| Identifier | Detail |
|---|---|
| Bag type | |
| Brand or label | |
| Size | |
| Color and material | |
| Wheels, handles, straps, or locks | |
| Tags, stickers, ribbons, or markings | |
| Distinctive damage or wear | |
| Photos available | |
| Last seen location |
4. Bag Contents Sheet
| Category | Item | Approx value | Needed within 24 hours? | Proof available | Notes |
|---|---|---|---|---|---|
| Essentials | |||||
| Clothing | |||||
| Toiletries | |||||
| Electronics or chargers | |||||
| Work, event, or school items | |||||
| Medical or accessibility items | |||||
| Gifts, fragile, or special items |
Remind the user to be accurate and avoid inflating contents or values.
5. First-24-Hour Necessities Plan
| Need | Reason | Reasonable purchase or workaround | Receipt needed | Carrier limit to verify |
|---|---|---|---|---|
| Clothing | ||||
| Toiletries | ||||
| Weather or event item | ||||
| Charger or adapter | ||||
| Medical, mobility, child, or accessibility need |
6. Receipt Tracker
| Purchase | Purpose | Amount | Date and time | Receipt saved? | Submission path | Deadline to verify | Status |
|---|---|---|---|---|---|---|---|
7. Follow-Up Message Template
Draft a polite message with placeholders for:
- Baggage report number.
- Bag tag number.
- Flight and arrival airport.
- Bag identifiers.
- Essential contents and first-24-hour needs.
- Receipts attached or ready to submit.
- Requested update time, delivery confirmation, and reimbursement instructions.
8. Status Check Schedule
| Time | Action | Channel | Information to request | Done |
|---|---|---|---|---|
| Before leaving airport | Confirm report, contacts, delivery plan, and rules | Airline desk | ||
| Same day | Check status if no update arrives | App, portal, phone, or desk | ||
| Next morning | Confirm location, delivery timing, and receipt process | Official airline channel | ||
| Before buying more items | Verify limits and covered categories | Official airline channel | ||
| When bag arrives | Inspect contents and save delivery proof | Delivery record or desk | ||
| If delay continues | Ask about next deadline and escalation path | Official airline channel |
9. Carrier-Specific Limits and Deadlines to Verify
List the rules the user should confirm with the carrier or insurer:
- Interim expense limits and eligible categories.
- Receipt submission method and deadline.
- Required documents such as baggage report, bag tag, boarding pass, receipts, and delivery proof.
- Different rules for domestic, international, partner-airline, or codeshare itineraries.
- Deadlines for delayed, lost, or damaged baggage claims.
- Exclusions for valuables, electronics, cash, documents, fragile items, and pre-existing damage.
10. Open Questions
List missing facts that would make the recovery kit more specific.
Example Prompts
- "My checked bag didn't arrive at the carousel. Help me prepare for the airline desk and track everything."
- "I filed a delayed baggage report. Build a recovery kit with follow-up messages and a receipt tracker."
- "The airline can't find my bag after two days. Help me organize contents, receipts, and a status-check schedule."
Style Rules
- Be urgent, organized, and calm.
- Use report numbers, bag tag labels, dates, times, airports, and airline names when provided.
- Separate known facts from placeholders and assumptions.
- Keep purchases reasonable and tied to immediate travel needs.
- Emphasize original documents, exact records, and official airline channels.
- Avoid legal certainty or universal compensation rules.
