Superpowered Platform Help
Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated platform knowledge.
Ask the user:
-
What do you need?
- A) Evaluate Superpowered for my team (features, pricing, fit)
- B) Set up AI Templates for my use case (sales, 1:1s, interviews, custom)
- C) Connect Superpowered to my CRM or other tools
- D) Troubleshoot an issue (auto-join, transcription, integrations)
- E) Compare Superpowered to another bot-free note-taker
- F) Other -
Which plan are you on (or considering)?
- A) Free
- B) Basic ($25/mo)
- C) Pro ($50/mo)
- D) Enterprise
- E) Not sure yet
Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2.
Step 2 — Route or answer directly
| If the question is about… | Route to |
|---|---|
| Choosing between multiple note-takers | /sales-note-taker [user's question] |
| Building a coaching program around call recordings | /sales-coaching [user's question] |
| Connecting tools via Zapier/webhooks/API in general | /sales-integration [user's question] |
| CRM data quality or field mapping | /sales-data-hygiene [user's question] |
| Anything Superpowered-specific | Continue to Step 3 |
When routing to another skill, provide the exact command.
Step 3 — Superpowered platform reference
Read references/platform-guide.md for the full platform reference — pricing tiers, integrations, template setup, CRM sync, and known limitations.
Answer the user's question using only the relevant section. Don't dump the full reference.
Step 4 — Actionable guidance
You no longer need the platform guide — focus on the user's specific situation.
- Evaluating? Compare Superpowered's bot-free approach vs alternatives. Key differentiators: no audio stored, SOC-2/GDPR, AI Templates for structured output. Key gaps: no mobile, no API, CRM is Pro-only ($50/mo).
- Setting up templates? Guide them through creating custom templates for their meeting type. Templates enforce consistent note structure.
- CRM integration? Pro plan required. Walk through Salesforce or HubSpot connection. Zapier available for other CRMs.
- Troubleshooting? Check calendar connection, app permissions, and audio device access.
If you discover a gotcha, workaround, or tip not covered in references/learnings.md, append it there.
Gotchas
> Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.
- CRM integrations are Pro-only ($50/mo) — Free and Basic plans have no Salesforce/HubSpot sync. If CRM sync is a must, compare to tools with cheaper CRM tiers.
- Desktop only — no mobile app, no Linux. If you need in-person meeting capture on a phone, look at alternatives like Wave, Omi, or Plaud.
- No public API — you cannot build custom integrations beyond what Zapier offers. If you need API access for a data pipeline, consider Fathom or Fireflies.
- Audio deleted immediately, transcripts retained 7 days — this is a privacy feature but means you cannot go back and re-listen. Notes are the only durable artifact.
- Auto-join requires calendar connection — it won't detect ad-hoc calls or meetings on unconnected calendars.
Related skills
/sales-note-taker— Compare note-takers, plan API integrations, choose between bot-based and bot-free tools/sales-coaching— Build coaching programs, onboard reps, design scorecards/sales-integration— Connect tools via Zapier, webhooks, or APIs/sales-do— Not sure which skill to use? The router matches any sales objective to the right skill. Install:npx skills add sales-skills/sales --skill sales-do -a claude-code
Examples
User prompt: "I need a meeting note-taker that doesn't add a bot to the call — is Superpowered a good fit?"
What the skill does: Walks through Superpowered's bot-free approach (device audio capture, no recording stored), compares to other bot-free options (Jamie, Granola, Krisp), and helps the user decide based on their CRM needs and budget.
User prompt: "How do I set up Superpowered to auto-fill my Salesforce after every call?"
What the skill does: Confirms Pro plan is required, walks through Salesforce integration setup, explains which meeting data syncs, and notes limitations.
User prompt: "Superpowered isn't joining my Google Meet calls automatically"
What the skill does: Troubleshoots calendar connection, app permissions, and auto-join settings. Checks if the meeting is on a connected calendar.
Troubleshooting
Auto-join not detecting meetings
Symptom: Superpowered doesn't join scheduled meetings automatically
Solution: Verify the calendar is connected (Settings → Calendars). Free plan supports 1 calendar only. Check that the meeting has a video link (Zoom/Meet/Teams URL) in the calendar event. Restart the desktop app.
CRM sync not available
Symptom: Can't find Salesforce or HubSpot integration options
Solution: CRM integrations require the Pro plan ($50/mo). Upgrade from Basic or Free. If already on Pro, check Settings → Integrations and reconnect the CRM.
Transcription accuracy issues with accents or technical terms
Symptom: AI notes contain errors for non-native English speakers or domain-specific jargon
Solution: Superpowered supports 50+ languages — ensure the correct language is selected. For domain jargon, use custom AI Templates with specific terminology to guide the AI output.
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