Replymer Platform Help
Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated platform knowledge.
Ask the user:
-
What do you need help with?
- A) Setting up keywords and negative keywords for monitoring
- B) Improving reply quality (too generic, too promotional)
- C) SEO Replies — targeting Google-ranking Reddit posts
- D) Analytics and conversion tracking
- E) API integration (projects, mentions, replies)
- F) Scaling volume (choosing the right plan)
- G) Something else — describe it -
Which plan are you on?
- A) Free trial
- B) Starter ($99/mo — 30 replies, 15 keywords)
- C) Growth ($199/mo — 100 replies, 50 keywords)
- D) Scale ($399/mo — 300 replies, unlimited keywords)
- E) Scale Plus/Elite ($999-1,999/mo)
- F) Evaluating — haven't signed up yet -
What's your goal?
- A) Lead generation (find people asking for solutions)
- B) Brand awareness (join relevant conversations)
- C) SEO engagement (comment on Google-ranking threads)
- D) Competitive monitoring (track competitor mentions)
If the user's request already provides context, skip to Step 2.
Step 2 — Route or answer directly
- Multi-platform social listening strategy →
/sales-social-listening [question] - Reddit monitoring with your own accounts and auto-publish →
/sales-keymentions [question] - Reddit lead gen with buyer intent classification →
/sales-subredditsignals [question] - Reddit + Twitter AI replies with your own accounts →
/sales-replyguy [question] - Managed Reddit posting with pay-per-post →
/sales-replyagent [question] - Reddit lead gen with Chrome extension DM automation →
/sales-redreach [question] - Social listening tool comparison →
/sales-social-listening which tool should I pick
Otherwise, answer directly from the platform reference below.
Step 3 — Replymer platform reference
Read references/platform-guide.md for the full platform reference — capabilities, pricing, API endpoints, keyword setup, SEO Replies, analytics.
Answer the user's question using only the relevant section. Don't dump the full reference.
Step 4 — Actionable guidance
Focus on the user's specific situation:
- Keyword strategy — start with 10-15 problem-language keywords, add negative keywords aggressively to reduce noise
- Reply quality — provide a detailed product brief with specific use cases; Replymer's writers match your brand voice from the setup form
- SEO Replies — target posts ranking in Google's top 10 for your keywords; these drive sustained organic traffic
- Conversion tracking — use the analytics endpoint or dashboard to measure mention-to-reply rate by keyword
- Volume scaling — if hitting plan limits, upgrade or consolidate to fewer high-intent keywords
If you discover a gotcha or tip not covered in references/learnings.md, append it there.
Gotchas
Best-effort from research — review these, especially items about plan limits and reply quality.
- Flat pricing, not pay-per-post. Unlike ReplyAgent ($3/comment), Replymer charges a flat monthly fee with a fixed reply allocation. Unused replies don't roll over.
- Human-written doesn't mean you control the writers. Replymer's team writes and reviews replies — you provide the product brief and brand voice, but you don't approve individual replies before posting.
- No webhooks or real-time push. The API is pull-only. Poll the mentions or replies endpoints if you need programmatic monitoring.
- Team management is Scale+ only. Starter and Growth plans are single-user. No way to assign keywords or projects to team members.
- Reddit and X only. No LinkedIn, HN, Bluesky, or other platforms. Pair with another tool for broader coverage.
- Keyword limits are per-project. Starter allows 15 keywords total across all projects. Plan keyword allocation carefully.
Related skills
/sales-social-listening— Social listening strategy across all platforms — tool comparison, monitoring setup, competitive intel, crisis detection/sales-replyagent— ReplyAgent — Reddit marketing with managed account posting, AI comments, pay-per-post/sales-replyguy— ReplyGuy — AI replies across Twitter, Reddit, LinkedIn with auto-reply/sales-redreach— Redreach — Reddit lead gen with keyword auto-discovery, DM automation/sales-subredditsignals— Subreddit Signals — Reddit lead gen with buyer intent classification/sales-keymentions— KeyMentions — Reddit monitoring with AI comment generation and auto-publish/sales-soclistener— SocListener — Reddit lead gen with AI context matching, comment/DM drafting/sales-do— Not sure which skill to use? The router matches any sales objective to the right skill. Install:npx skills add sales-skills/sales --skill sales-do
Examples
Example 1: Replies sound too promotional
User says: "Replymer's replies keep mentioning my product name in the first sentence — they look like ads"
Skill does:
1. Reads platform guide for reply quality setup
2. Reviews the product brief submitted during onboarding — likely too product-focused
3. Suggests rewriting the brief to emphasize problems solved, not product features; ask Replymer to lead with value before any product mention
4. Recommends checking the style guide customization to set a conversational, help-first tone
Result: Replies lead with genuine help before any product reference
Example 2: Pull analytics via API for a reporting dashboard
User says: "I want to pull Replymer stats into my internal dashboard — how do I use the API?"
Skill does:
1. Reads platform guide API section
2. Shows the stats endpoint: GET /projects/:projectId/stats with period parameter (1/7/30/90 days)
3. Walks through API key generation and X-API-Key header auth
4. Notes rate limits: 500/hr on Starter, 1,000/hr on Growth, unlimited on Scale+
Result: Working API integration pulling project analytics into custom dashboard
Example 3: SEO Replies not generating enough traffic
User says: "I set up SEO Replies but I'm not seeing any clicks from Google-ranking Reddit posts"
Skill does:
1. Reads platform guide for SEO Replies feature
2. Checks keyword selection — SEO keywords should target long-tail queries where Reddit ranks on page 1
3. Suggests reviewing the Google ranking positions in the SEO replies dashboard
4. Notes that SEO Replies require time to accumulate — Google re-indexes Reddit threads periodically
Result: Better keyword targeting for SEO Replies with realistic traffic expectations
Troubleshooting
Low mention-to-reply conversion rate
Symptom: Many mentions found but few replies published
Cause: Keywords too broad generating low-quality mentions, or negative keywords not filtering enough noise
Solution: Review the mentions list via API or dashboard. Identify recurring irrelevant mentions and add those terms as negative keywords. Narrow keywords to problem-specific phrases (e.g., "best CRM for solopreneurs" instead of "CRM"). Check that your product brief clearly defines target conversations.
Replies being removed from Reddit
Symptom: Published replies disappear from Reddit threads
Cause: Subreddit has strict self-promotion rules, or replies triggered spam filters
Solution: Contact Replymer support — they manage the posting accounts and have a 7-day refund guarantee. Ask them to adjust targeting to avoid subreddits with aggressive moderation. Ensure replies don't include tracking links that subreddits block.
API returning rate_limit_exceeded errors
Symptom: 429 errors when polling the API
Cause: Exceeding hourly rate limit for your plan (Starter: 500, Growth: 1,000)
Solution: Add caching and reduce polling frequency. Batch requests where possible (e.g., fetch all mentions once per hour instead of per-minute). Upgrade to Scale for unlimited API calls if programmatic access is core to your workflow.
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