ReplyAgent Platform Help
Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated platform knowledge.
Ask the user:
-
What do you need help with?
- A) Setting up subreddit monitoring and targeting
- B) Improving AI comment quality (too generic, too polished)
- C) Managing posting volume and moderation risk
- D) Google-ranking post discovery for SEO engagement
- E) API integration (importing posts, approving comments)
- F) Tracking ROI with UTM parameters
- G) Enterprise setup or volume pricing
- H) Something else — describe it -
How are you using ReplyAgent?
- A) Just started (free trial credits)
- B) Active — $79/mo subscription + pay-as-you-go ($4/comment, $8/post)
- C) Enterprise plan
- D) Evaluating — haven't signed up yet -
What's your goal?
- A) Lead generation (find people asking for solutions)
- B) Brand awareness (participate in relevant discussions)
- C) SEO engagement (comment on Google-ranking Reddit threads)
- D) Competitive monitoring (track competitor mentions)
If the user's request already provides context, skip to Step 2.
Step 2 — Route or answer directly
- Multi-platform monitoring (not just Reddit) →
/sales-social-listening [question] - Reddit monitoring with your own accounts and auto-publish →
/sales-keymentions [question] - Reddit monitoring with REST API/MCP across 13+ platforms →
/sales-octolens [question] - Reddit lead gen with buyer intent classification →
/sales-subredditsignals [question] - Reddit + Twitter AI replies with your own accounts →
/sales-replyguy [question] - Reddit lead gen with Chrome extension DM automation →
/sales-redreach [question] - Social listening tool comparison →
/sales-social-listening which tool should I pick
Otherwise, answer directly from the platform reference below.
Step 3 — ReplyAgent platform reference
Read references/platform-guide.md for the full platform reference — capabilities, pricing, API endpoints, managed accounts, comment quality tuning, UTM setup.
Answer the user's question using only the relevant section. Don't dump the full reference.
Step 4 — Actionable guidance
Focus on the user's specific situation:
- Subreddit targeting — start with 3-5 focused subreddits, expand only after validating comment quality
- Comment quality — provide detailed product descriptions and tone guidelines; review and personalize AI drafts before approving
- Volume management — ReplyAgent caps at 5 comments per managed account per day; keep volume low to avoid mod attention
- SEO plays — target Google-ranking posts for long-tail traffic; these threads get sustained visibility
- ROI tracking — use UTM parameters on every link; track conversions in Google Analytics
If you discover a gotcha or tip not covered in references/learnings.md, append it there.
Gotchas
Best-effort from research — review these, especially items about managed accounts and moderation risk.
- You don't control the posting accounts. ReplyAgent uses managed accounts you don't own. You can't build karma, post history, or community reputation on these accounts.
- Moderators can still remove posts. Managed accounts reduce ban risk to YOUR account, but subreddit moderators can remove any comment. A single removal check (24h for comments, 48h for posts) refunds 70% of the cost if the content was removed by then.
- No webhooks or real-time notifications via API. The API only supports importing posts, approving comments, and listing comments. No push notifications — rely on email digests for monitoring.
- Costs add up. A $79/mo (or $699/yr) subscription unlocks AI features, then it's $4/comment and $8/post pay-as-you-go. At 10 comments/day across subreddits expect ~$79 + ~$1,200/month. Budget carefully.
- AI comments need input quality. Vague product descriptions produce vague comments. Write specific, detailed descriptions with use cases and differentiators.
- Reddit-only platform. Does not monitor X, LinkedIn, HN, or other platforms. Pair with another tool for multi-platform coverage.
Related skills
/sales-social-listening— Social listening strategy across all platforms — tool comparison, monitoring setup, competitive intel, crisis detection/sales-redreach— Redreach platform help — Reddit lead gen with keyword auto-discovery, Google-ranking posts, DM automation/sales-replyguy— ReplyGuy platform help — AI replies across Twitter, Reddit, LinkedIn with auto-reply/sales-subredditsignals— Subreddit Signals — Reddit lead gen with buyer intent classification/sales-keymentions— KeyMentions platform help — Reddit monitoring with AI comment generation and auto-publish/sales-soclistener— SocListener — Reddit lead gen with AI context matching, comment/DM drafting/sales-bazzly— Bazzly platform help — Reddit lead gen with intent scoring, Chrome extension DMs/sales-do— Not sure which skill to use? The router matches any sales objective to the right skill. Install:npx skills add sales-skills/sales --skill sales-do
Examples
Example 1: AI comments sound too generic
User says: "ReplyAgent's comments all start with 'Great question!' and don't mention my product's specific features"
Skill does:
1. Reads platform guide for comment quality tuning
2. Checks product description setup — likely too vague
3. Suggests writing a detailed product description with 3-5 specific use cases, target customer language, and unique differentiators
4. Recommends reviewing and editing AI drafts before approving — treat them as first drafts, not final posts
Result: Comments become more specific and authentic after better input context
Example 2: Import posts via API for custom workflow
User says: "I found Reddit posts through my own monitoring and want to import them into ReplyAgent for comment generation"
Skill does:
1. Reads platform guide API section
2. Shows Import Comment endpoint: POST /api/products/{productId}/ai-comments/manual-import with Bearer (sk_) auth and an imports array of {url} objects
3. Walks through generating an API key from the dashboard
4. Notes imported posts appear in preview state — still need manual approval before posting
Result: Custom monitoring pipeline feeding into ReplyAgent's managed posting
Example 3: Posts getting removed by moderators
User says: "Half my ReplyAgent comments get removed within a day — what am I doing wrong?"
Skill does:
1. Reads platform guide for moderation risk management
2. Reviews subreddit selection — some subreddits aggressively remove promotional content
3. Suggests reducing volume per subreddit, targeting question-style threads, and ensuring comments add genuine value before mentioning products
4. Notes the removal-check refund returns 70% of credits if the comment is removed by the 24h check (48h for posts)
Result: Better subreddit and thread selection reduces removal rate
Troubleshooting
Comments getting removed by moderators
Symptom: Many comments disappear within hours or days of posting
Cause: Subreddits have anti-promotional rules, comment sounds too promotional, or volume too high in one community
Solution: Review which subreddits remove comments most. Drop subreddits with strict self-promotion rules. Ensure comments lead with genuine help before any product mention. Reduce to 1-2 comments per subreddit per day. ReplyAgent's removal check (24h comments / 48h posts) refunds 70% of the cost for content removed by then.
Low conversion despite high comment volume
Symptom: Lots of comments posted but UTM tracking shows minimal clicks or conversions
Cause: Targeting low-intent threads, comments lack compelling CTAs, or UTM links are buried
Solution: Focus on threads where users explicitly ask for recommendations or solutions. Ensure the product mention includes a clear benefit statement. Check that UTM parameters are properly configured in Google Analytics. Target Google-ranking posts for sustained traffic vs ephemeral real-time threads.
API import not generating previews
Symptom: POST to Import Comment returns success but no preview comments appear
Cause: Reddit URLs invalid, posts too old, or product context not configured
Solution: Verify Reddit URLs are valid post permalinks (not comment URLs). Ensure your product/company description is set up in the dashboard — the AI needs context to generate comments. Check the dashboard for any error indicators on imported posts.
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