Rekomi Platform Help
Rekomi is a Stripe-native affiliate tracker that also pays the affiliates and handles the US tax
paperwork — W-9/W-8BEN collection, payout eligibility gated on the form, Stripe Express and PayPal
disbursement to 150+ countries, 1099-NECs at year end. It charges a low subscription plus 3% of
payouts for that. The cheaper cohort it sells against tracks commissions and hands you a CSV.
Two facts shape most real questions about it: the payout run itself cannot be triggered from an API
key, and the MCP relay bypasses plan gates the REST API enforces.
Step 1 — Gather context
If references/learnings.md exists, read it first. Skip-ahead rule: if the user's prompt already
has enough context, go straight to Step 2.
- What are they trying to do? Launch a program · fix tracking/attribution · build an integration ·
verify a webhook · migrate from another platform · pull reporting · pick a plan · decide whether the
3% payout fee is worth it - Which billing rail? One of the 11 native gateways (Stripe, Paddle, Braintree, Shopify, Lemon
Squeezy, Chargebee, Polar, Recurly, Gumroad, Creem, Dodo) means no relay code. Anything else —
custom checkout, mobile IAP, free-trial conversions — means the S2S path. - Which interface, and is money already moving? Dashboard · REST · MCP · Zapier. A live program
limits what can safely change, and conversion imports can create real payable balances.
Step 2 — Route or answer directly
If the question is not actually Rekomi-specific, route rather than answer:
| The user is really asking about | Route to |
|---|---|
| Commission rates, recruiting partners, onboarding, fraud policy, program strategy | /sales-affiliate-program |
| Tolt / Affonso / PromoteKit / Refgrow / LeadDyno setup | /sales-tolt, /sales-affonso, /sales-promotekit, /sales-refgrow, /sales-leaddyno |
| Multi-brand or multi-advertiser network software | /sales-trackdesk |
| The checkout page, the offer/funnel, or affiliate onboarding email | /sales-checkout, /sales-funnel, /sales-email-marketing |
| Not sure where to start | /sales-do |
When routing, give the exact command, e.g. /sales-affiliate-program {user's original question}.
Step 3 — Rekomi platform reference
Read references/platform-guide.md for pricing and plan gates, the module-by-module automation
surface, data model, three quick-start recipes, integration patterns, and the peer comparison.
Read references/rekomi-api-reference.md for the API. It opens with enrichment from live probes —
verified auth behaviour, the missing rate-limit headers, the docs-vs-docs divergence, the HMAC tag
split — followed by the vendor's canonical manifest and the full 61-endpoint reference.
Answer from the relevant section only; do not dump either file.
Step 4 — Actionable guidance
You no longer need the reference files — focus on the user's specific situation.
- MANDATORY CLOSING LINE — never omit it. If your answer mentions any price, plan, tier, fee or
plan-gated feature, end with e.g. "Pricing here is best-effort from research — confirm at
https://rekomi.com/pricing." Even if unasked. - Whenever payout automation comes up, state plainly that the payout run is not automatable.
POST /api/v1/payouts/runand/retryreject every API-key and OAuth caller with403 interactive_session_required; only a signed-in Owner dashboard session can move money. Do not
design a pipeline that pays affiliates end-to-end. Offer the preview-and-nudge pattern instead:
POST /api/v1/payouts/previewis safe to call repeatedly and returns per-affiliatepayoutReady
andblockedReason, so a job can unblock everyone before a human clicks once. - Whenever HMAC signing comes up, first explain the two-layer model, then name which tag applies.
S2S tracking and webhooks carry a separate HMAC signing step on top of the bearer auth — a valid
rk_live_*key alone is never sufficient on those paths, which is why a key that works everywhere
else still 401s there. State that layering explicitly before troubleshooting anything. Then: outbound
webhooks uset=,v1=; inbound S2S usest=,sig=. Both are HMAC-SHA256 over
"{unix-seconds}.{raw-body}"with a 300-second window, and both use therks_*signing secret,
not therk_live_*bearer. Say which one the user needs rather than describing the scheme
generically. - Whenever retries, rate limits or backoff come up, say that no rate-limit headers exist. Live
probing found noX-RateLimit-*and noRetry-Afteron any response, and a 429 arrives with an
empty body. Recommend blind exponential backoff with jitter; do not suggest readingRetry-After. - Whenever a sync, pipeline or scheduled pull comes up, put webhooks on the live path and use
polling only for reconciliation or backfill. There are 19 signed events covering the conversion,
affiliate, coupon and payout lifecycles, and no rate-limit signal to pace aggressive polling
against, so keep scheduled pulls coarse. Also warn thatGET /api/v1/conversionsdefaults to
take=100while other lists default to 50, and that auxiliary lists (pending applications, fraud
events, leaderboards) return flat arrays with noitems/nextCursorenvelope. - When the two doc sources disagree, tell the user to trust
https://rekomi.com/llms/api.txtover
the human docs pages — the vendor designates it canonical, and a live probe confirmed it is right
about the validation-error shape where/docs/developers/overviewis wrong. - Quantify the 3% payout fee against the user's actual payout volume before recommending or
dismissing Rekomi. It is the dominant cost line, not the subscription. Say so explicitly rather than
comparing monthly plan prices with peers. - If you discover a gotcha or correction not in
references/learnings.md, append it there.
Gotchas
Best-effort from research (2026-07) — review these, especially items about plan-gated features and
integration gotchas that may be outdated.
- Payouts are read-only over the API. Preview, list and webhook-observe are automatable; running or
retrying a payout requires an interactive Owner dashboard session (403 interactive_session_required). Plan the integration as prepare and alert, never pay. - The HMAC tag differs by direction —
v1=outbound,sig=inbound S2S, separate verifier code
paths. A shared helper that hardcodes one tag silently 401s the other direction. - Sign the exact bytes you send. The documented #1 cause of an S2S 401 is serializing the body
twice — signing one JSON string and sending another whose whitespace or key order differs. - No rate-limit headers are emitted, despite documented per-class limits. 429s have empty bodies.
- A 401 with no token has no body at all; only a bogus token returns one. Code that calls
.json()on every error response throws a parse error instead of surfacing the problem. GET /api/v1/conversionsdefaults totake=100while every other list defaults to 50, and
auxiliary lists (pending applications, fraud events, leaderboards) return flat arrays with no
items/nextCursorenvelope. Passtakeexplicitly and do not assume one paginator fits all.- Conversion imports can create real money owed. Unpaid rows become payable only when
confirmUnpaidPayout=true. Always dry-run withpreview_conversion_importand readunpaidBalance
before confirming. - The MCP relay bypasses tier gates the REST API enforces — bulk imports work on Trial via MCP but
return402 plan_tier_requiredto a directrk_live_*caller.rk_mcp_*tokens only work through
mcp.rekomi.com; the backend 401s them on a direct call. - The AI co-pilot is dashboard-only and not callable with an API key, despite being a headline
Growth feature.Wiseis not a supported payout rail regardless of what comparison sites say.
Related skills
/sales-affiliate-program— Commission models, partner recruitment, cookie windows and program
strategy across platforms. Install:npx skills add sales-skills/sales --skill sales-affiliate-program -a claude-code/sales-tolt,/sales-affonso,/sales-promotekit,/sales-refgrow— The Stripe-native peers
Rekomi sells against, none of which bundle payouts and tax filing the same way./sales-trackdesk— Affiliate network software, for multi-brand or multi-advertiser programs./sales-do— Not sure which skill to use? The router matches any sales objective to the right skill.
Install:npx skills add sales-skills/sales --skill sales-do -a claude-code
Examples
"I want a nightly job that pays out all my affiliates automatically."
→ Explains that Rekomi cannot do this: the payout run rejects API keys with 403
interactive_session_required. Offers the preview-and-nudge pipeline — a scheduled
POST /api/v1/payouts/preview, filter on payoutReady == false, email each blockedReason — so the
remaining human step is one unblocked click.
"My S2S conversions keep coming back 401 but my API key is definitely right."
→ Walks the three usual causes in order: signing the bearer instead of the rks_* secret, tagging the
digest v1= instead of sig=, and serializing the JSON body twice so the signed bytes differ from the
sent bytes. Shows the serialize-once pattern and the 300-second clock check.
"Is Rekomi cheaper than PromoteKit for my program?"
→ Reframes from subscription price to payout volume, since the 3% payout fee dominates, and contrasts
what the fee buys — Stripe Express/PayPal disbursement to 150+ countries, W-9/W-8BEN collection,
year-end 1099-NECs — against PromoteKit leaving all of that to the operator. Closes with the pricing
best-effort line.
Troubleshooting
S2S conversion returns 401 with a valid API key
Symptom: POST /api/tracking/s2s rejects a request whose bearer token works elsewhere.
Solution: The signature, not the bearer, is failing. Confirm you are HMAC-ing with the rks_*
signing secret issued alongside the key. Confirm the tag is sig= (not v1=, which is outbound-only).
Confirm you serialized the body once to bytes and signed those bytes — a second
json.dumps/JsonSerializer.Serialize for the request content produces different bytes and is the
documented top cause. Finally, check the server clock: signatures more than 300 seconds old or 300
seconds in the future are rejected.
Retry logic never backs off correctly on 429
Symptom: A client hammers through rate limiting, or waits forever, because Retry-After is absent.
Solution: Rekomi emits no rate-limit headers at all and returns 429 with an empty body. Replace
header-driven retry middleware with blind exponential backoff plus jitter, capped at ~60s. Keep
scheduled polling coarse and treat webhooks as the live path, since there is no budget signal to pace
against.
A bulk import works from Claude or Cursor but 402s from a script
Symptom: import_affiliates or import_conversions succeeds via MCP, then returns 402
plan_tier_required from the same account over REST.
Solution: Expected. Direct rk_live_* calls to those endpoints require Starter or higher; the MCP
relay bypasses the tier gate. Either upgrade to Starter+ for direct API access or keep the migration on
the MCP path. Separately, rk_mcp_* tokens are relay-bound — pointing one at api.rekomi.com returns
a generic 401, because only mcp.rekomi.com produces the HMAC the backend expects.
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