Prems AI Platform Help
Helps the user with Prems AI platform questions — from keyword setup and intent score tuning through multi-platform monitoring, auto-pilot configuration, and webhook integrations.
Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated platform knowledge.
Ask the user:
-
What area of Prems AI do you need help with?
- A) Keywords — setting up, tuning for relevance, reducing noise
- B) Intent scoring — understanding scores, filtering false positives
- C) AI Pitcher — improving reply draft quality, customizing tone
- D) Auto-pilot — configuring scan schedules, notification preferences
- E) Integrations — Slack, Discord, Notion, webhooks
- F) Platform coverage — which of the 15 platforms to prioritize
- G) Lead management — CRM pipeline view, exporting leads
- H) Billing — plan limits, upgrading from founder pricing
- I) Something else — describe it -
What's your goal? (describe your specific question or problem)
If the user's request already provides most of this context, skip directly to Step 2. Lead with your best-effort answer using reasonable assumptions (stated explicitly), then ask only the most critical 1-2 clarifying questions at the end.
Step 2 — Route or answer directly
If the request maps to a specialized skill, route:
- Social listening strategy or tool comparison → /sales-social-listening [question]
- Reddit-specific monitoring (depth over breadth) → /sales-threadlytics [question] or /sales-syften [question]
- Buyer intent signals and prioritization → /sales-intent [question]
- Contact enrichment → /sales-enrich [question]
Otherwise, answer directly from the platform reference below.
Step 3 — Prems AI platform reference
Read references/platform-guide.md for the full platform reference — capabilities, pricing, data model, integration patterns, webhook setup.
Answer the user's question using only the relevant section. Don't dump the full reference.
Step 4 — Actionable guidance
You no longer need the platform guide — focus on the user's specific situation.
- Keyword tuning — start with specific buyer-language phrases ("looking for a tool", "alternative to X"), avoid single generic words
- Intent threshold — focus on leads scoring 70+ for outreach, review 50-69 for nurture
- Platform prioritization — pick 3-5 platforms where your audience is most active, don't spread across all 15
- Reply quality — always edit AI Pitcher drafts before posting; add personal context and avoid templated language
- Webhook routing — use webhooks to push high-intent leads to Slack channels or CRM via middleware (Zapier/Make/n8n)
If you discover a gotcha, workaround, or tip not covered in references/learnings.md, append it there.
Gotchas
Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.
- 100 leads/mo is a hard cap. No rollover. Broad keywords can exhaust your monthly quota in the first week. Prioritize high-intent phrases and specific platforms to maximize lead quality.
- No REST API. Prems offers webhooks, Slack, Discord, and Notion integrations but no programmatic API. For CRM sync, route webhooks through Zapier/Make/n8n middleware.
- Two pricing models coexist. The homepage now leads with a one-time pay-per-lead pack — "$20 for 25 warm leads" ($0.80/lead), no subscription, no card on file, larger packs in-dashboard. Separately, a $49/mo founder subscription (100 leads/mo, "next 100 clients", then $79/mo; annual ~$490/yr) still exists on the About/FAQ pages. Pricing is credit-based: you only spend credits to unlock the leads you choose. Pick the $20 pack to test, the subscription for sustained monitoring.
- 15-platform coverage is breadth, not depth. Each platform gets lighter coverage than Reddit-only tools. If Reddit is your primary channel, a specialist tool (Syften, KeyMentions, CatchIntent) may surface more leads.
- Auto-pilot runs on schedule, not real-time. Scans happen hourly or daily based on your setting — not instant like Syften's sub-minute Reddit monitoring. Time-sensitive threads may be stale by the time you see them.
- AI Pitcher drafts need editing. Reply quality varies — expect to rewrite 30-50% of suggestions. The drafts are a starting point, not a final message.
- Free trial has no card requirement. Good for testing, but limited to evaluating the interface — serious lead gen requires the paid plan.
Related skills
/sales-social-listening— Social listening strategy — monitoring setup, tool comparison, sentiment analysis, competitive intelligence, crisis detection/sales-catchintent— CatchIntent — AI intent detection across Reddit, X, HN, Bluesky with CRM integrations, MCP server, webhooks/sales-syften— Syften — AI-filtered keyword monitoring across 15+ community platforms, sub-minute alerts, REST API, webhooks/sales-octolens— Octolens — developer-first social listening with MCP server, REST API, webhooks across Reddit, GitHub, HN, X, LinkedIn/sales-reddinbox— Reddinbox — AI audience intelligence with intent scoring across Reddit, X, Bluesky, HN/sales-parsestream— ParseStream — multi-platform monitoring (Reddit, X, LinkedIn, Quora, HN) with AI reply drafts and auto-reply/sales-do— Not sure which skill to use? The router matches any sales objective to the right skill. Install:npx skills add sales-skills/sales --skill sales-do
Examples
Example 1: Set up monitoring for a SaaS product launch
User says: "I'm launching a project management tool next week and want to find people discussing PM pain points across Reddit, HN, and LinkedIn"
Skill does:
1. Configures keywords matching PM pain language ("tired of Jira", "need a simpler PM tool", "alternative to Asana")
2. Sets auto-pilot to hourly scans on Reddit, HN, and LinkedIn
3. Recommends focusing on leads scoring 70+ for immediate outreach
4. Sets up Slack webhook for real-time notification of high-intent leads
Result: Multi-platform monitoring running with intent-filtered lead feed
Example 2: Push Prems leads to HubSpot via webhook
User says: "How do I get Prems AI leads into my HubSpot CRM automatically?"
Skill does:
1. Notes Prems has no native CRM integration — recommends webhook → Zapier/Make → HubSpot pipeline
2. Walks through setting up the Prems webhook endpoint
3. Configures Zapier to parse the webhook payload and create HubSpot contacts
4. Maps intent score to a custom HubSpot property for lead prioritization
Result: High-intent leads auto-create in HubSpot with intent context
Example 3: Reduce false positives in intent scoring
User says: "Half the leads Prems surfaces are people just venting about tools, not actually looking to buy"
Skill does:
1. Reviews current keyword list for overly broad terms
2. Recommends adding buyer-intent modifiers ("looking for", "recommend", "switch from")
3. Suggests filtering dashboard to 70+ intent score only
4. Recommends using brand relevance filter to eliminate off-topic matches
Result: Lead feed filtered to high-intent conversations with fewer false positives
Troubleshooting
Intent scores don't match actual buyer intent
Symptom: Posts scoring 80+ are casual discussions, while genuinely interested buyers score below 50
Cause: Keywords are too generic, causing the intent model to match on topic rather than buying language
Solution: Replace generic product category keywords with specific buyer-language phrases ("looking for", "need a tool that", "alternative to [competitor]"). Review 20 recent leads to calibrate your sense of what Prems scores highly, then adjust keywords to match.
Monthly lead quota exhausted too early
Symptom: "Lead limit reached" message appears in the first 2 weeks
Cause: Monitoring too many platforms with broad keywords, generating high-volume but low-value leads
Solution: Narrow to 3-5 platforms where your audience is most active. Remove single-word keywords. Add negative keywords if available. Focus on phrases with buying intent, not general discussion terms.
Webhook notifications not arriving
Symptom: Leads appear in the Prems dashboard but webhook endpoint receives nothing
Cause: Webhook URL misconfigured, endpoint not publicly accessible, or payload format mismatch
Solution: Verify the webhook URL is correct and publicly reachable (not localhost). Test with a simple endpoint like webhook.site first. Check that your middleware (Zapier/Make/n8n) is parsing the incoming payload format correctly. Ensure Prems webhook is enabled in settings and connected to the correct notification trigger.
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