NoteWave Platform Help
Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated platform knowledge.
Ask the user:
-
What do you need help with?
- A) Evaluating NoteWave vs alternatives (selection)
- B) Setting up NoteWave or configuring features
- C) Troubleshooting a specific issue (transcription, subscription, audio)
- D) Understanding pricing and what's included on each tier -
What's your primary use case?
- A) Meeting transcription (virtual or in-person)
- B) Lecture/class note-taking and study materials
- C) Research — transcribing interviews or recordings
- D) Personal voice notes and idea capture -
What devices are you using?
- A) iPhone only
- B) iPad
- C) Mac (Apple Silicon)
- D) Multiple Apple devices
Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2.
Step 2 — Route or answer directly
| Problem domain | Route to |
|---|---|
| Comparing note-takers across platforms (not just NoteWave) | /sales-note-taker {user's question} |
| Need CRM integration or API automation | /sales-note-taker {user's question} — NoteWave has no API or CRM |
| Sales coaching or call scoring | /sales-coaching {user's question} |
| General tool integration patterns | /sales-integration {user's question} |
Otherwise, answer directly below.
Step 3 — NoteWave platform reference
Read references/platform-guide.md for the full platform reference — capabilities, pricing, data handling, known limitations, and workarounds.
Answer the user's question using only the relevant section. Don't dump the full reference.
Step 4 — Actionable guidance
You no longer need the platform guide — focus on the user's specific situation.
Selection framework:
- NoteWave is best for Apple-ecosystem users who want a simple, privacy-first recording + transcription + AI summary app with study features (flashcards, quizzes)
- It has no API, no CRM, no webhooks, no desktop integrations beyond Apple — if you need those, look elsewhere
- Compare on: language support (100+), privacy (audio deleted after processing), study features (flashcards), price ($12.99/mo or $44.99-79.99/yr)
- For sales teams needing CRM sync, coaching, or API access, redirect to Fathom, Fireflies, or tl;dv
If you discover a gotcha or tip not covered in references/learnings.md, append it there.
Gotchas
> Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.
- Apple ecosystem only. iOS 15.1+, macOS 12.0+ (Apple Silicon only), visionOS. No Android, no Windows, no web app. If your team has mixed devices, NoteWave won't work.
- Apple Sign-in required. No email/password registration. Every user needs an Apple ID.
- No API, no webhooks, no CRM. Zero integration surface. You cannot programmatically access transcripts, export to a CRM, or automate workflows. The only export is manual: PDF export and the iOS share sheet, one note at a time.
- Free tier is extremely limited — 3 notes total. Not 3 per month; 3 ever. You're essentially forced to evaluate quickly and decide on Premium.
- Audio is deleted immediately after processing. Privacy benefit, but means you cannot re-process or re-transcribe with better settings later.
- Pricing tiers are confusing. There are 4 Premium options ($9.99/wk, $12.99/mo, $44.99/yr, $79.99/yr) with unclear feature differences between the two annual tiers.
- AI summaries and flashcards are AI-generated. Review before relying on them for important decisions — standard AI accuracy caveats apply.
Related skills
/sales-note-taker— Compare AI meeting note-takers, pick the right one, wire its API into CRM/warehouse/Slack. Install:npx skills add sales-skills/sales --skill sales-note-taker -a claude-code/sales-do— Not sure which skill to use? The router matches any sales objective to the right skill. Install:npx skills add sales-skills/sales --skill sales-do -a claude-code
Examples
Example 1: Evaluating NoteWave for a small team
User says: "I have a 4-person team and we need meeting transcription. Is NoteWave a good fit?"
Skill does: Checks device requirements (all Apple?), explains NoteWave has no team features, no shared workspace, no CRM, Apple Sign-in only. Recommends Fathom (free, HubSpot/Salesforce sync) or Fireflies (team analytics) instead for team use. Notes NoteWave is better suited for individual use.
Example 2: NoteWave subscription question
User says: "What's the difference between the $44.99/yr and $79.99/yr NoteWave plans?"
Skill does: Reads platform guide, notes that pricing tier differences are not clearly documented on the App Store listing. Recommends checking the in-app subscription screen for specific feature breakdowns or contacting contact@notewave.ai.
Example 3: Wanting to export NoteWave transcripts to a CRM
User says: "How do I get my NoteWave transcripts into HubSpot automatically?"
Skill does: Explains NoteWave has no API, webhooks, or CRM integration — export is manual only. Recommends switching to Fathom Business ($25/seat annual) or Fireflies Business ($19/seat annual) for native HubSpot sync, or using Wave ($11.67/mo) for API-based custom pipelines.
Troubleshooting
Transcription quality is poor or garbled
Symptom: Transcript has many errors, missing words, or incorrect speaker labels
Cause: Background noise, low microphone quality, or unsupported accent/dialect
Solution: Record in a quiet environment. Use an external microphone if possible. Check that the correct language is selected before recording. NoteWave uses Google Cloud AI for transcription — accuracy varies by language and audio quality.
Premium subscription not activating
Symptom: Paid for Premium but still seeing free-tier limits
Cause: Apple subscription sync delay or account mismatch
Solution: Check Settings → Apple ID → Subscriptions to verify the subscription is active. Try restoring purchases in the NoteWave app. If using Family Sharing, ensure the subscription is shared. Contact contact@notewave.ai if the issue persists.
Notes hitting the free-tier limit
Symptom: "Upgrade to Premium" prompt after creating 3 notes
Cause: Free tier allows only 3 notes total (not per month)
Solution: Subscribe to Premium or delete existing notes to free up slots. The $12.99/mo plan is the lowest barrier; the $44.99/yr plan is the best value if you plan to use it long-term.
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