MeetGeek Platform Help
Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated platform knowledge.
Ask the user:
-
What's your goal?
- A) Set up recording and transcription (bot, no-bot, or mobile)
- B) Configure AI summaries and meeting templates
- C) Integrate MeetGeek with CRM, project management, or other tools
- D) Build automations with the API, webhooks, or MCP
- E) Fix a specific issue (bot not joining, accuracy, Teams security)
- F) Understand pricing and plan-gated features -
Which plan are you on?
- A) Basic (free — 3 hrs/mo)
- B) Pro ($9.99/mo — 20 hrs/mo)
- C) Business ($17/mo — unlimited)
- D) Enterprise (custom) -
Which video platform?
- A) Zoom
- B) Google Meet
- C) Microsoft Teams
- D) Webex / Discord / other
Skip-ahead rule: if the user's prompt already has enough context, skip to Step 2.
Step 2 — Route or answer directly
| Problem domain | Route to |
|---|---|
| Choosing between MeetGeek and other note-takers | /sales-note-taker {user's question} |
| Reviewing a specific call for coaching | /sales-call-review {user's question} |
| Building a coaching program | /sales-coaching {user's question} |
| General CRM-to-tool integration patterns | /sales-integration {user's question} |
Otherwise, answer directly below.
Step 3 — MeetGeek platform reference
Read references/platform-guide.md for the full platform reference — recording modes, pricing tiers, CRM integrations, API endpoints, automation workflows, analytics.
Answer the user's question using only the relevant section. Don't dump the full reference.
Step 4 — Actionable guidance
You no longer need the platform guide — focus on the user's specific situation.
Recording setup priority:
1. Decide recording mode — bot (automatic, visible in meeting) vs no-bot (Chrome extension or desktop app, invisible) vs mobile (in-person)
2. Configure calendar integration (Google/Outlook) for auto-join
3. Set meeting filters — which meetings to record, which to skip
4. Customize AI summary templates for different meeting types (sales, onboarding, standup)
5. Connect downstream tools — CRM, Slack, Notion, etc.
Integration priority:
1. Native CRM connector (HubSpot, Salesforce, Pipedrive, etc.) if on Pro+
2. Zapier/Make/n8n for multi-step automations (Pro+)
3. REST API + webhooks for custom pipelines (all plans)
4. MCP Server for Claude/Cursor AI workflows (all plans)
If you discover a gotcha, workaround, or tip not covered in references/learnings.md, append it there.
Gotchas
> Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.
- Free plan caps at 3 hours/month. Many competitors (Fathom, tl;dv) offer unlimited free recordings. Budget for Pro ($9.99/user) if the team has more than ~6 meetings/month.
- Zapier/Make/n8n require Pro plan or above. Free plan has API/MCP access but no automation platform connectors.
- Bot needs host admission on Google Meet. If the host hasn't joined yet, the bot waits outside — nobody sees the "admit" prompt. Inform meeting hosts in advance.
- MS Teams may block the bot. MeetGeek's bot joins as an unauthenticated guest. Teams admin settings that restrict guest access will block it. Requires loosening Guest Access in Teams admin center.
- Bot can arrive 1-2 minutes late. Joins after detecting participants — initial context may be missed. Use no-bot recording (Chrome/desktop) when the first minute matters.
- Transcription accuracy degrades in non-English. Claims 100+ languages, but G2 reviews consistently report quality drops outside English. Verify with a test meeting before committing for multilingual teams.
- API keys are region-specific. EU and US endpoints use separate keys. If your data is on the US region (
api-us.meetgeek.ai), an EU-region key won't work. - Video recording is Business+ only. Free and Pro plans record audio only. If you need video playback, upgrade to Business ($17/user).
Related skills
/sales-note-taker— Picking or comparing AI note-takers (MeetGeek vs Fathom vs Fireflies vs Gong vs others), backend API integration patterns, webhook vs polling, CRM sync pipelines/sales-call-review— Reviewing a specific call for coaching/sales-coaching— Building coaching programs that consume call data/sales-integration— General CRM/tool integration patterns (Zapier, webhooks, iPaaS)/sales-do— Not sure which skill to use? The router matches any sales objective to the right skill. Install:npx skills add sales-skills/sales --skill sales-do
Examples
Example 1: Setting up MeetGeek for a sales team on HubSpot
User says: "I want MeetGeek to automatically record our Zoom sales calls and push transcripts to HubSpot deals."
Skill does:
1. Confirms plan (Pro+ needed for Zapier, native HubSpot available on Pro+)
2. Walks through calendar integration setup for auto-join
3. Configures native HubSpot connector — maps meetings to deals
4. Sets up a sales-specific summary template for deal-relevant notes
5. Shows how to filter which meetings get recorded (skip internals)
Result: Automated pipeline from Zoom call → transcript + summary → HubSpot deal activity.
Example 2: Building a custom transcript pipeline with the API
User says: "I need to pull all meeting transcripts via API and store them in our data warehouse."
Skill does:
1. Reads the API reference — Bearer token auth, regional endpoints
2. Recommends webhook-first approach (subscribe to meeting completion events)
3. Walks through GET /v1/meetings → GET /v1/meetings/{id}/transcript flow
4. Flags region-specific API keys — ensure the key matches the data region
5. Notes: paginate with cursor, handle rate limits
Result: Architecture for webhook-triggered transcript ingestion with proper auth and pagination.
Example 3: MeetGeek bot not joining Google Meet
User says: "MeetGeek isn't showing up in my Google Meet calls even though I set up auto-join."
Skill does:
1. Checks calendar integration — is the Google Calendar connected?
2. Checks meeting filter settings — is auto-join enabled for this meeting type?
3. Explains host admission requirement — bot waits outside until host admits
4. Suggests no-bot Chrome extension as fallback for when admission is unreliable
5. Recommends testing with a dummy meeting first
Result: Diagnosed the admission issue and provided a workaround.
Troubleshooting
Bot not joining meetings automatically
Symptom: MeetGeek is configured for auto-join but doesn't appear in the meeting
Cause: Calendar integration disconnected, meeting filters excluding the call, or host admission pending (Google Meet)
Solution: Check Integrations → Calendar status. Verify meeting filter rules. For Google Meet, the host must admit the bot — if no host is present yet, the bot waits. Inform hosts to expect the bot. Try a test meeting to isolate the issue.
AI summary missing key details or context
Symptom: Summary doesn't capture important decisions or action items from the meeting
Cause: Default summary template doesn't match the meeting type, or the bot joined late and missed context
Solution: Create a custom summary template for the specific meeting type (sales call, standup, 1:1). Use the "Topics timeline" view to check what was actually captured. If the bot joined late, consider using no-bot recording for critical meetings.
MS Teams blocking the MeetGeek bot
Symptom: Bot can't join Microsoft Teams meetings, gets rejected or never appears
Cause: Teams admin has restricted Guest Access for external participants
Solution: Teams admin must enable Guest Access in Teams admin center → Org-wide settings → Guest access → Allow guest access. The MeetGeek bot joins as an unauthenticated guest — any policy blocking external guests will block it. Some orgs require adding MeetGeek's domain to an allowlist.
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