GetProspect Platform Help

Help the user with GetProspect platform questions — from Email Finder and B2B Contact Database through Contact Enrichment, Email Verification, Cold Email Software, Built-in CRM, LinkedIn Extension, and Integrations. GetProspect is a Ukrainian B2B email finder, verifier, enrichment, and cold email outreach platform founded in 2016, serving 400K+ customers with a database of 200M+ contacts and 26M+ companies.

Step 1 — Gather context

If references/learnings.md exists, read it first for accumulated knowledge.

Ask the user:

1. What area of GetProspect do you need help with?
   - A) Email Finder — search 200M+ contacts by name, company, title, domain with 17+ filters (95% accuracy on verified emails)
   - B) LinkedIn Email Finder Extension — Chrome extension to export leads from LinkedIn and Sales Navigator
   - C) B2B Contact Database — browse and filter 200M+ contacts and 26M+ companies
   - D) Contact Enrichment — append 40+ data attributes (location, industry, tech stack, phone numbers)
   - E) Email Verifier — validate deliverability (95% accuracy), catch-all detection, bulk verification (97% deliverability guarantee)
   - F) Cold Email Software — multi-step sequences, A/B testing, auto-stop, timezone-aware sending
   - G) Built-in CRM — lists, tags, custom properties, notes, companies, domain blacklisting
   - H) Reverse Email Lookup — find person/company data from an email address
   - I) Phone Numbers — mobile and direct phone credits
   - J) Team Collaboration — shared templates, campaigns, lists, team credit sharing
   - K) Integrations — HubSpot, Salesforce, Pipedrive, Zoho, Outreach, Salesloft, Google Sheets, Zapier, and more
   - L) API — REST API setup, endpoints, authentication
   - M) Account / Billing — plans, pricing, credits
   - N) Something else — describe it

2. What's your role?
   - A) Sales / SDR / BDR
   - B) RevOps / Sales ops
   - C) Developer / engineer
   - D) Growth / marketing
   - E) Recruiter / talent acquisition
   - F) Other

3. What are you trying to accomplish? (describe your specific goal or question)

If the user's request already provides most of this context, skip directly to the relevant step. Lead with your best-effort answer using reasonable assumptions (stated explicitly), then ask only the most critical 1-2 clarifying questions at the end — don't gate your response behind gathering complete context.

Note: If the user needs a specialized skill, route them there with a brief explanation of why that skill is a better fit.

Step 2 — Route or answer directly

If the request maps to a specialized skill, route:
- Cross-platform enrichment strategy / multi-tool enrichment -> /sales-enrich
- Email deliverability / verification strategy (not GetProspect-specific) -> /sales-deliverability
- Prospect list building strategy -> /sales-prospect-list
- Outbound sequence / cadence strategy -> /sales-cadence
- Connecting GetProspect to other tools via middleware -> /sales-integration
- Hunter.io-specific questions -> /sales-hunter
- Tomba-specific questions -> /sales-tomba
- Prospeo-specific questions -> /sales-prospeo
- Enrich.so-specific questions -> /sales-enrichso
- Minelead-specific questions -> /sales-minelead

Otherwise, answer directly from platform knowledge using the reference below.

Step 3 — GetProspect platform reference

Read references/platform-guide.md for detailed module documentation, pricing, integrations, and data model.

You no longer need the platform guide details — focus on the user's specific situation.

Step 4 — Actionable guidance

Based on the user's specific question:

1. Finding emails for target prospects:
2. Use the Email Finder in the GetProspect web app — enter target criteria (job title, company, industry, location) and apply filters to narrow results
3. GetProspect searches its database of 200M+ contacts and returns matching profiles with verified emails (95% accuracy on verified results)
4. Save results to a list in the built-in CRM for organization
5. For LinkedIn-based prospecting, install the Chrome extension and export leads directly from LinkedIn or Sales Navigator search results
6. Run Email Verifier on found emails if sending to a high-stakes list — the 97% deliverability guarantee applies to verified-valid results
7. Export verified contacts to your CRM (HubSpot, Salesforce, Pipedrive, Zoho) or Google Sheets via native integrations

8. Credit cost: 1 email credit per valid email found

9. Enriching existing contacts with additional data:

10. Upload your contact list (CSV) or sync from CRM to GetProspect
11. Run Contact Enrichment to append 40+ data attributes — location, industry, tech stack, phone numbers, social profiles, company data
12. Review enrichment results — not all contacts will have all 40+ fields available; coverage varies by contact
13. Export enriched data back to your CRM or download as CSV
14. For phone numbers specifically, note that phone credits are separate from email credits — 5 free per month on paid plans

15. Credit cost: 1 email credit per contact enriched, plus 1 phone credit per phone number revealed

16. Building and launching cold email sequences:

17. Create a new sequence in the Cold Email Software module — define your steps (initial email + follow-ups), set delay intervals between steps
18. Write email copy for each step — use the template library for inspiration, set up A/B variants for subjects, messages, or CTAs
19. Configure sending settings: connect your Gmail or Outlook account, set timezone-aware sending windows, configure daily sending limits, set randomized intervals between sends
20. Run SPF/DKIM checks from within GetProspect to verify your sending domain authentication is correctly configured
21. Add contacts from your lists to the sequence — GetProspect will auto-stop sending to a contact when they reply or click
22. Monitor performance: track open rates, reply rates, click rates, and A/B test results
23. Iterate: pause underperforming variants, scale winning messages, adjust send times based on engagement data

Gotchas

> Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.

1. API paths are version- and namespace-specific — use the exact paths, not intuitive guesses. As re-verified 2026-06-13, the live OpenAPI uses /v2/email-finder and /v2/email-verifier (V2), /public/v1/email/find|verify|lookup (V1), /public/v1/insights/contacts|companies|contact for B2B database search, and the workspace CRUD lives under /api/v1/contacts/contact/..., /api/v1/companies/company/..., and /api/v1/contacts/lists/.... Auth is the apiKey request header. Create-contact bodies use a properties array of {property,value} items, not flat fields, and add-to-list uses contactsIds. The docs no longer carry an "under development" banner, but still build defensive error handling and pin to the versioned paths. See references/getprospect-api-reference.md for the full current surface.

2. Email credits and verification credits are separate pools — running out of one does not affect the other. The Free plan includes 50 email credits and 100 verification credits. Email credits are consumed when finding or enriching contacts; verification credits are consumed when verifying emails. Plan your credit budget based on your workflow — if you find 50 emails and verify all of them, that costs 50 email credits + 50 verification credits. The 2:1 ratio (verifications to emails) on most plans accounts for verifying emails sourced from outside GetProspect.

3. Phone credits are extremely limited — 5 per month on paid plans, 0 on Free. Phone number lookups are a premium add-on with very low included volume. If your workflow requires significant phone prospecting, budget for additional phone credit purchases or consider a dedicated phone data provider. The 5 free monthly phone credits are best used for high-priority prospects only.

4. The 97% deliverability guarantee on verified emails applies only to emails marked "valid" — not catch-all or unknown. If you send to emails the verifier flagged as catch-all or unknown, bounces from those addresses are not covered by the guarantee. Always segment your verified list by status (valid, catch-all, unknown, invalid) and treat catch-all and unknown separately with more cautious sending practices.

5. Cold email sequence auto-stop triggers on reply or click, but does not detect out-of-office replies by default. A prospect's out-of-office auto-reply may trigger the auto-stop, removing them from the sequence before they actually read your message. Review stopped contacts periodically and re-enroll prospects who were stopped by auto-replies rather than genuine engagement. Check GetProspect's current settings for any OOO detection options.

6. CRM integrations (HubSpot, Salesforce, Pipedrive, Zoho) may have sync direction and field mapping limitations. Verify whether each integration supports bidirectional sync or only one-way push. Field mapping between GetProspect custom properties and CRM fields may require manual configuration. Test sync behavior with a small batch before pushing large contact lists to avoid creating duplicates or overwriting existing CRM data.

7. Randomized sending intervals and daily limits in cold email are per-connected-email-account, not per-sequence. If you run multiple sequences from the same email account, the daily sending limit applies across all sequences sharing that account. Plan your sequence volumes accordingly to avoid hitting limits mid-sequence, which can cause delayed sends and uneven cadence timing.

8. Domain blacklisting in the CRM prevents finding contacts at blacklisted domains, not just emailing them. If you add a domain to the blacklist (e.g., to exclude competitors or existing customers), GetProspect will exclude contacts at that domain from search results and list building, not just from email sequences. Use this intentionally — it is a broad exclusion, not just a suppression list for sending.

9. LinkedIn Email Finder Extension requires an active LinkedIn session — it does not work with LinkedIn's API. The Chrome extension scrapes data from your LinkedIn browser session. LinkedIn may rate-limit or restrict your account if you export too aggressively. Use conservative export volumes (under 100 profiles per day), avoid running the extension continuously, and be aware that LinkedIn's terms of service may restrict automated data extraction.

• Self-improving: If you discover something not covered here, append it to references/learnings.md with today's date.

Step 5 — Related skills

• /sales-enrich — Cross-platform datan enrichment strategy (multi-tool enrichment workflows, waterfall enrichment)
• /sales-deliverability — Email deliverability and verification strategy (SPF/DKIM/DMARC, warmup, inbox placement)
• /sales-prospect-list — Prospect list building strategy and best practices
• /sales-cadence — Outbound sequence and cadence strategy (multi-channel, timing, follow-up)
• /sales-integration — Connect GetProspect to CRM, automation tools, or other platforms
• /sales-hunter — Hunter.io platform help (similar domain email search and verification)
• /sales-tomba — Tomba platform help (similar email finder and verifier)
• /sales-prospeo — Prospeo platform help (similar email finder with LinkedIn focus)
• /sales-enrichso — Enrich.so platform help (B2B datan enrichment API with LinkedIn and company data)
• /sales-minelead — Minelead platform help (similar email finder, verifier, and lead generation)
• /sales-do — Not sure which skill to use? The router matches any sales objective to the right skill. Install: npx skills add sales-skills/sales --skill sales-do

Examples

Example 1: LinkedIn prospecting with email enrichment and CRM sync

User says: "I have a Sales Navigator search of VP-level marketing leaders at SaaS companies. How do I get their emails and push them to Salesforce?"
Skill does:
1. Installs the GetProspect LinkedIn Email Finder Chrome extension from the Chrome Web Store
2. Opens the Sales Navigator search results and clicks the GetProspect extension to bulk-export profiles — extracts names, titles, companies, and LinkedIn URLs
3. GetProspect automatically enriches exported profiles with verified email addresses (1 email credit per valid email found)
4. Reviews results in the GetProspect built-in CRM — contacts are saved to a new list with email, title, company, and enrichment data
5. Runs Email Verifier on all found emails to confirm deliverability — filters for "valid" status to leverage the 97% deliverability guarantee
6. Pushes verified contacts to Salesforce via the native integration — maps email, name, title, company to Salesforce contact/lead fields
7. Notes: advises conservative LinkedIn export volumes (under 100 profiles/day) to avoid LinkedIn rate limiting
Result: User has a verified list of VP Marketing contacts at SaaS companies synced to Salesforce, sourced directly from their Sales Navigator search

Example 2: Bulk email verification before a product launch campaign

User says: "We have 10,000 contacts from past events and webinars. We need to clean the list before our product launch email blast next week."
Skill does:
1. Exports the 10,000 contacts as a CSV from the user's CRM or event platform
2. Uploads the CSV to GetProspect's Email Verifier for bulk verification — checks each email for deliverability, catch-all status, and validity
3. Explains verification statuses: "valid" (safe to send, covered by 97% guarantee), "catch-all" (domain accepts all addresses — proceed with caution), "unknown" (could not determine — risky), "invalid" (do not send)
4. Segments the list: valid emails go into the "launch campaign" list, catch-all into a "manual review" list, invalid/unknown into a "do not send" list
5. Checks credit requirements: 10,000 verifications needs the Growth 5K plan ($99/mo, 10K verifications) or higher — or the user can purchase add-on verification credits
6. Exports the cleaned, segmented lists back to the user's email platform or CRM
7. Recommends running the launch campaign only to the "valid" segment first, then carefully testing a subset of catch-all addresses
Result: User has a cleaned and segmented contact list with bounce risks removed, ready for a product launch campaign with strong deliverability

Example 3: Cold email A/B test sequence for new market outreach

User says: "I want to test two different cold email approaches — one pain-point focused, one value-prop focused — to CFOs at mid-market companies."
Skill does:
1. Uses the Email Finder to search for CFO contacts at mid-market companies (filters: title contains "CFO" or "Chief Financial Officer", company size 50-500 employees)
2. Saves found contacts to a new list in the built-in CRM — reviews for duplicates and applies tags for tracking
3. Creates a new cold email sequence with 3 steps: initial outreach + 2 follow-ups, with 3-day and 5-day delays
4. Sets up A/B testing on Step 1: Variant A uses pain-point messaging ("struggling with X?"), Variant B uses value-prop messaging ("companies like yours achieve Y")
5. Configures sending settings: connects Gmail account, sets timezone-aware sending (9am-11am recipient local time), sets daily limit to 50 sends, enables randomized intervals (60-120 seconds between sends)
6. Runs SPF/DKIM check to verify sending domain authentication before launching
7. Launches the sequence with a 50/50 split — monitors open rates, reply rates, and click rates for each variant over 2 weeks
8. After sufficient data, recommends pausing the losing variant and scaling the winner
Result: User has a structured A/B test running with deliverability best practices, generating data to optimize their CFO outreach messaging

Troubleshooting

Email Finder returning low match rates for a target company or industry

Symptom: Searching for contacts at a specific company or within a niche industry returns very few results despite the company having many employees or the industry being well-established.
Cause: GetProspect's 200M+ contact database has stronger coverage in some industries and regions than others. Smaller companies, very niche industries, or companies with strong privacy practices may have limited coverage. The company may also use a domain that differs from expectations (parent company domain, country-specific domain, or acquired domain).
Solution: Try alternate search approaches — search by domain instead of company name, try the parent company's domain, or broaden your filters (e.g., search by industry and location instead of a specific company). Use the LinkedIn Email Finder Extension to supplement database searches — LinkedIn profiles often have more complete coverage for niche companies. For very small or private companies, consider enriching manually-sourced contacts rather than relying on database search. If coverage is consistently low for your target market, consider supplementing with a second email finder tool (see /sales-enrich for waterfall enrichment strategy).

Cold email sequence sends stopping unexpectedly mid-campaign

Symptom: A sequence that was sending normally suddenly stops sending to remaining contacts — no error messages, but no new sends are going out.
Cause: Most commonly caused by hitting the daily sending limit on the connected email account. Other causes: the connected Gmail/Outlook account lost its OAuth connection (password change, token expiry), the email account was temporarily suspended by the provider due to sending velocity, or all remaining contacts in the sequence triggered auto-stop (replied or clicked).
Solution: Check the daily sending limit for your connected account — if you are running multiple sequences from the same account, limits are shared across all of them. Verify the email account connection is still active in GetProspect settings (reconnect OAuth if needed). Check your Gmail/Outlook account for any security alerts or sending restrictions. Review the sequence contact list to see how many contacts have been auto-stopped vs. pending. If the email provider suspended sending, reduce your daily volume and wait 24 hours before resuming.

CRM integration creating duplicate contacts instead of updating existing records

Symptom: Pushing contacts from GetProspect to HubSpot, Salesforce, or another CRM creates new duplicate records instead of matching and updating existing contacts.
Cause: The CRM integration matches on email address by default — if the email in GetProspect differs from the email in the CRM (even by capitalization or leading/trailing spaces in some CRM configurations), it creates a new record instead of updating. Custom field mappings may also be misconfigured, causing data to land in wrong fields.
Solution: Before pushing a large batch, test with 5-10 contacts to verify matching behavior. Ensure emails in GetProspect exactly match the primary email in your CRM. Review field mapping configuration in the integration settings — map GetProspect fields to the correct CRM fields. If duplicates were already created, use your CRM's native deduplication tools to merge them. For ongoing sync, consider using Zapier with custom matching logic instead of the native integration if the native matching is too rigid for your data.

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