ClickFunnels Platform Help
Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated platform knowledge.
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Are you on ClickFunnels 2.0 or Classic (1.0)? 2.0 is the current platform with the V2 REST API; Classic is legacy and its V1 API is deprecated. This changes every API answer.
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What are you trying to do?
- A) Build a V2 API integration — sync contacts/products/orders/subscriptions, manage funnels/pages
- B) Set up webhooks — react to contact/order/subscription/funnel events with signature verification
- C) Configure a module inside ClickFunnels — funnels/pages, Workflows automation, checkout/upsells, courses, CRM/opportunities, Backpack affiliates
- D) Pick a plan — Startup vs Pro (note: API access is plan-gated)
- E) Fix a problem — bugs/page previews, email cost escalation, Classic→2.0 migration, deliverability
- F) Something else — describe it
Skip-ahead rule: if the user's prompt already provides enough context, skip to Step 2.
Step 2 — Route or answer directly
| If the question is about... | Route to... |
|---|---|
| Multi-step funnel strategy/structure across tools | /sales-funnel {question} |
| Comparing ClickFunnels vs other funnel builders | /sales-funnel {question} |
| Email-marketing strategy and sequences | /sales-email-marketing {question} |
| Email deliverability / inbox placement | /sales-deliverability {question} |
| Checkout / order-bump / upsell conversion optimization | /sales-checkout {question} |
| Course / membership structure and retention | /sales-membership {question} |
| Affiliate-program design across tools | /sales-affiliate-program {question} |
When routing, give the exact command, e.g. "This is a funnel-strategy question — run: /sales-funnel {your question}".
Step 3 — ClickFunnels platform reference
Read references/platform-guide.md for the full reference — the 2.0-vs-Classic split, the module map (API/webhook/UI-only), per-plan limits and the per-send email cost model, the contact/product/order data model with JSON shapes, and quick-start recipes (create/upsert a contact via the V2 API; register a signed webhook for new orders; paginate contacts into a warehouse).
Read references/clickfunnels-api-reference.md for the V2 API — the two base URLs (accounts.myclickfunnels.com/api/v2 for team-level, {workspace}.myclickfunnels.com/api/v2 for workspace data), the Bearer token + required User-Agent auth, the team→workspace bootstrap flow, the full resource list, cursor/offset pagination + expand[], and the webhook endpoints/events.
Answer the user's question using only the relevant section. Don't dump the full reference.
Step 4 — Actionable guidance
Focus on the user's specific situation:
- Confirm 2.0 vs Classic first. They're different products with different APIs. Build on the V2 API (
developers.myclickfunnels.com); the Classic V1 API (apidocs.clickfunnels.com) is deprecated. - Two base URLs. Team-level calls (
/teams,/workspaces) go toaccounts.myclickfunnels.com/api/v2; workspace data (contacts, orders, funnels) goes to{workspace}.myclickfunnels.com/api/v2. Bootstrap withGET /api/v2/teams→GET /api/v2/teams/{id}/workspaces. - A
User-Agentheader is required alongside `Authorization header uses an OAuth access token from the approved secret store — omit it and calls fail. Tokens are generated per team in Team Settings → Developer Portal. - Use
id, notpublic_id. URLs surface apublic_id, but POST/PATCH payloads expect the internalid— a common 422 cause. - Watch the per-send email cost. ClickFunnels charges per email send; a big list makes the bill climb. Run the math before migrating a large list in, and lean on tags/segments to send less.
- Use signed webhooks instead of polling for order/contact/subscription events — register a
webhook_endpointand verify the signature.
If you discover a gotcha, workaround, or tip not covered in references/learnings.md, append it there.
Gotchas
> Best-effort from research (2026-06) — review these, especially plan-gated features and pricing, which change frequently.
- 2.0 ≠ Classic. Two separate platforms, logins, and APIs. The V1 (Classic) API is deprecated — don't build new integrations on it.
- API access is plan-gated to the higher tier (Pro, ~$297/mo; some plan generations call it Scale/Optimize/Dominate). An integration can't start on the entry plan — verify the account's plan first.
- Per-send email pricing escalates. Unlike flat-rate competitors, ClickFunnels bills per email send, so cost grows with list size and frequency. Account for this before importing a large list.
- No bulk contact import has been a long-standing gap — large list onboarding may need the API or a workaround.
- 2.0 has real stability complaints — page previews that don't load, features that ship under-tested. Expect occasional bugs; keep a Classic/backup plan during launches.
User-Agentheader is mandatory on V2 calls, and payloads useid(not the URL'spublic_id).- Migration is risky. Classic→2.0 (or importing big lists) mid-launch can break revenue flows — migrate in a staging workspace and test before cutover.
Related skills
/sales-funnel— Funnel strategy across tools (ClickFunnels is the category-defining builder covered) and ClickFunnels-vs-alternatives comparisons/sales-email-marketing— Email sequence and broadcast strategy/sales-deliverability— Inbox placement, domain authentication, spam avoidance/sales-checkout— Checkout, order-bump, and one-click-upsell conversion optimization/sales-membership— Course and membership structure, pricing, and retention/sales-affiliate-program— Designing and running an affiliate program (ClickFunnels has native Backpack)/sales-do— Not sure which skill to use? The router matches any sales objective to the right skill. Install:npx skills add sales-skills/sales --skill sales-do -a claude-code
Examples
Example 1: Sync new signups into ClickFunnels and tag them (developer/automation)
User says: "From my app I want to create or update a contact in ClickFunnels 2.0 and tag them. What's the API call?"
Skill does: Walks the bootstrap (GET /api/v2/teams → workspaces), then shows POST /api/v2/contacts/{id}/upsert (upsert by email) on the workspace base URL with Authorization: Bearer + User-Agent, followed by POST /api/v2/contacts/{id}/applied_tags to tag (Recipe 1 in references/platform-guide.md). Notes the id-vs-public_id gotcha and that API access needs the Pro tier.
Result: User has a working upsert-and-tag flow on the correct base URL.
Example 2: Fire fulfillment the instant an order is placed (developer)
User says: "I want a webhook when someone buys in ClickFunnels, not a polling job on orders."
Skill does: Shows registering a POST /api/v2/workspaces/{id}/webhook_endpoints subscribed to the order-created event, explains verifying the webhook signature, and responding 2xx fast + deduping on the event id (Recipe 2). Contrasts with polling /orders, which burns rate limit.
Result: User has a signed, event-driven webhook.
Example 3: My ClickFunnels bill is climbing as my list grows
User says: "Why does ClickFunnels keep getting more expensive every month?"
Skill does: Explains the per-send email pricing model (cost scales with sends, not a flat rate) and the plan ladder (Startup ~$97 → Pro ~$297 + API/Backpack). Recommends segmenting to send less and pruning unengaged contacts. If they're weighing vendors, routes: "To compare builders — run: /sales-funnel ClickFunnels vs alternatives for a large list."
Result: User understands the cost driver and has levers to control it.
Troubleshooting
API returns 401 / "I can't find where to get a token"
Symptom: Requests fail to authenticate, or there's no obvious API-key screen.
Cause: Token not generated, missing User-Agent header, wrong base URL, or the account's plan doesn't include API access.
Solution: Generate a token under Team Settings → Developer Portal → Add new platform application (per-team). Send both Authorization header uses an OAuth access token from the approved secret store and aUser-Agentheader. Useaccounts.myclickfunnels.com/api/v2for team/workspace lookups and{workspace}.myclickfunnels.com/api/v2` for workspace data. Confirm the plan includes API (Pro/Scale+).
A create/update call returns 422
Symptom: POST/PATCH rejects the payload.
Cause: Using the public_id from a URL where the API expects the internal id, invalid PML on a page (returns 400), or a workspace-scoped resource hit on the wrong base URL.
Solution: Use id (not public_id) in payload bodies; validate PML markup for page calls; ensure workspace resources go to the {workspace} subdomain. Use expand[] to confirm related-resource ids.
Classic → 2.0 migration broke something
Symptom: Funnels/automations behave differently or break after moving to 2.0.
Cause: 2.0 is a rebuilt platform — funnels, email, and automations don't transfer 1:1, and per-send email pricing differs from Classic.
Solution: Rebuild and test in a staging workspace before cutover; recreate automations as Workflows; recalculate email cost under the per-send model; keep Classic live until 2.0 is verified. Never cut over mid-launch.
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