Aspire Platform Help
Helps the user with Aspire (formerly AspireIQ) platform questions — from influencer discovery and product seeding through campaign management, affiliate tracking, and content repurposing for paid ads.
Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated knowledge.
Ask the user:
-
What do you need help with?
- A) Finding influencers — Discovery search, Quickmatch, image recognition
- B) Campaign management — creating campaigns, tracking lifecycle, content approval
- C) Product seeding — Shopify gifting, shipping, variant selection
- D) Affiliate tracking — promo codes, trackable links, sales attribution
- E) UGC and content — sourcing, rights, repurposing for ads
- F) Paid social — TikTok Spark Ads, Meta whitelisting, ad amplification
- G) Creator payments — processing, invoicing
- H) Analytics and reporting — campaign ROI, EMV, performance metrics
- I) Pricing and plan selection
- J) Something else — describe it -
What's your current setup?
- A) New to Aspire — evaluating or just signed up
- B) Using Aspire Basic (1 user, 1 campaign)
- C) Using Aspire Pro (4 users, 4 campaigns)
- D) Using Aspire Enterprise (unlimited users, 10 campaigns)
- E) Migrating from another platform — which one? -
What ecommerce platform do you use?
- A) Shopify
- B) WooCommerce
- C) Other / none
If the user's request already provides most of this context, skip directly to the relevant step. Lead with your best-effort answer using reasonable assumptions (stated explicitly), then ask only the most critical 1-2 clarifying questions at the end.
Step 2 — Route or answer directly
If the request maps to a different skill, route:
- Influencer strategy across platforms (choosing a tool, vetting framework, rate benchmarks) → /sales-influencer-marketing
- TikTok marketing strategy (organic, paid, algorithm) → /sales-tiktok-marketing
- Gaming influencer campaigns → /sales-gaming-marketing
- Affiliate program design (strategy, not Aspire-specific) → /sales-affiliate-program
- UGC galleries / shoppable content → /sales-tagshop
- Ad retargeting strategy → /sales-retargeting
- Email marketing to subscribers → /sales-email-marketing
Otherwise, answer directly from the platform reference below.
Step 3 — Aspire platform reference
Read references/platform-guide.md for the full reference — the platform overview (170M+ creator database, word-of-mouth commerce for ecommerce brands), the capability and integrations tables (Shopify/WooCommerce/Meta/TikTok/Klaviyo/CJ/Impact/ShareASale/PayPal), the Shopify integration deep dive, the five discovery methods, the 9-step campaign workflow, best-effort pricing (Basic/Pro/Enterprise, ~$2,300/mo start, demo-only), and the API access notes (OAuth 2.0 client-credentials; docs not public — verify with Aspire support).
Answer using only the relevant section — don't dump the full reference.
Step 4 — Actionable guidance
Based on the user's specific question:
- Discovery playbook — which search method to use and when, building creator shortlists
- Seeding program — Shopify setup, product selection, creator outreach, tracking who posts
- Affiliate setup — promo code structure, commission rates, attribution tracking
- Campaign execution — campaign creation, term sheets, content approval workflow
- Content strategy — UGC sourcing, rights management, repurposing for paid social
- ROI analysis — which metrics to track, benchmarking against industry averages
- Plan selection — which tier fits their team size, campaign volume, and budget
Gotchas
Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.
- Quickmatch recommendations can be irrelevant. Multiple reviewers report the AI discovery algorithm recommends creators that don't match their niche or audience criteria. Supplement Quickmatch with manual keyword search and competitor monitoring for higher-quality results.
- Page load times can be slow. Users report occasional sluggishness in the browser interface, especially when managing multiple campaigns. Clear browser cache, reduce open campaigns, or contact support if persistent.
- No transparent pricing. All pricing is custom and requires a sales call. Budget ~$2,300/mo minimum with a yearly commitment. No month-to-month option.
- Creators ghost after receiving products. This is an industry-wide problem, not Aspire-specific. Use contracted gifting with clear deliverables in digital term sheets rather than no-strings gifting to improve post rates.
- Content guidelines are rigid to customize. The contract/brief builder can be limiting for complex campaign requirements. Some teams draft terms externally and attach them as documents.
- Running multiple campaigns is clunky on Basic/Pro. Campaign limits are strict (1 on Basic, 4 on Pro). If you need 5+ concurrent campaigns, you need Enterprise.
- Yearly commitment required. No month-to-month plans. Test with a demo and trial before committing.
- Only Shopify and WooCommerce for ecommerce. No BigCommerce, Magento, or other platform integrations. If you're not on Shopify or WooCommerce, product seeding and affiliate tracking require manual workarounds.
- API docs are not public. You need an account manager to access API documentation and credentials.
- Creator database quality can be inconsistent. Shopify App Store reviewers report scarce results for popular hashtags (sometimes <10 results), inaccurate user data, and undeliverable email addresses. Cross-reference with a second discovery method if results look thin.
- Instagram lookalike search was removed. You can no longer find creators with similar audiences to your top performers via lookalike search on Instagram. Use keyword search, competitor monitoring, or image recognition AI as alternatives.
- Post tracking relies on creator tagging. Aspire requires creators to submit content via briefs or tag the brand. If they tag incorrectly or forget, you have to manually find their posts.
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PayPal payments are USD-only. International creators get hit with currency conversion fees on their agreed rates. Factor this into compensation discussions with non-US creators.
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Self-improving: If you discover something not covered here, append it to
references/learnings.mdwith today's date.
Related skills
/sales-influencer-marketing— Influencer marketing strategy across platforms — discovery, vetting, outreach, campaign tracking, ROI measurement/sales-affiliate-program— Affiliate and referral program design (strategy, not platform-specific)/sales-hypeauditor— HypeAuditor platform help — AI analytics, fraud detection, Discovery API/sales-modash— Modash platform help — Shopify gifting, affiliate tracking, 350M+ profiles/sales-creatoriq— CreatorIQ platform help — enterprise influencer OS, Creator Graph, SafeIQ/sales-tagshop— UGC video ads and shoppable galleries for ecommerce/sales-retargeting— Retargeting campaign audiences from influencer content/sales-tiktok-marketing— TikTok marketing strategy — organic growth, paid ads, influencer strategy/sales-gaming-marketing— Gaming influencer marketing strategy/sales-do— Not sure which skill to use? The router matches any sales objective to the right skill. Install:npx skills add sales-skills/sales --skill sales-do
Examples
Example 1: Set up a product seeding campaign on Shopify
User says: "I want to send free products to 100 micro-influencers through Aspire and track who posts"
Skill does:
1. Walks through Shopify integration setup (OAuth connection, product sync)
2. Configures a gifting campaign with contracted deliverables (1 post + 2 stories)
3. Sets up discovery using keyword search + Quickmatch for creator shortlisting
4. Creates digital term sheets with clear expectations and timeline
5. Explains how to track content submissions, post rates, and sales via promo codes
Result: End-to-end seeding program with Shopify automation and tracking
Example 2: Build an influencer affiliate program
User says: "How do I set up affiliate tracking for my influencers in Aspire?"
Skill does:
1. Creates unique promo codes per creator via Shopify integration
2. Sets up trackable affiliate links for each creator
3. Configures commission structure (flat or % of attributed sales)
4. Explains sales attribution tracking in Aspire analytics
5. Recommends tiered commissions for top performers
Result: Working affiliate program with per-creator attribution
Example 3: Repurpose influencer content for paid ads
User says: "I have great UGC from my Aspire campaign — how do I use it in paid social?"
Skill does:
1. Checks content rights in digital term sheets (usage rights for ads)
2. Walks through TikTok Spark Ads setup (boosting creator organic posts)
3. Shows Meta/Facebook Ads whitelisting for creator account amplification
4. Recommends A/B testing top-performing organic content as paid ads
5. Sets up tracking to measure paid amplification ROI vs organic performance
Result: Content repurposing workflow from Aspire to TikTok and Meta paid campaigns
Troubleshooting
Discovery returns irrelevant creators
Symptom: Quickmatch or search results show creators that don't match your niche
Cause: AI algorithm recommendations can be broad, especially for niche categories
Solution: Use keyword/hashtag search with specific terms instead of Quickmatch for niche targeting. Layer filters (location, follower count, engagement rate) to narrow results. Use competitor monitoring to find creators already working in your space. Consider the creator marketplace for inbound applications from interested creators.
Shopify orders not syncing
Symptom: Product seeding orders aren't appearing in Shopify or data isn't refreshing
Cause: OAuth connection may need reauthorization, or sync hasn't run yet (daily morning sync)
Solution: Check the Shopify integration status in Aspire settings. Disconnect and reconnect the OAuth if needed. Data syncs automatically every morning — if you need immediate data, wait for the next sync cycle or contact support for a manual refresh.
Creators not submitting content on time
Symptom: Creators accepted the campaign but haven't submitted content by the deadline
Cause: Aspire sends automated reminder emails for overdue content, but creators may ignore them. The platform doesn't penalize creators for ghosting.
Solution: Set clear deadlines in digital term sheets. Use Aspire's automated reminder system (triggers for overdue content and unaccepted offers). Follow up directly vian email or DM outside Aspire. For future campaigns, vet creators more carefully and prefer creators with high completion rates from past campaigns.
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