Amplemarket Platform Help
Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated platform knowledge.
Which area of Amplemarket do you need help with?
- Sequences & outreach — multichannel cadences, email/LinkedIn/phone steps, A/B testing
- Data & enrichment — Searcher, people/company search, bulk enrichment, lead lists
- Deliverability — warmup, domain health, inbox placement, spam checker, mailbox rotation
- Intent signals — job changes, website visitors, funding events, competitive signals, Custom Signals
- Duo AI copilot — AI personalization, agent configuration
- CRM integration — Salesforce/HubSpot sync, field mapping, activity logging
- API & automation — REST API endpoints, webhooks, Zapier
- Billing & credits — understanding credit consumption, plan limits, overages
- Something else — describe your situation
Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2.
Step 2 — Route or answer directly
| Problem domain | Route to |
|---|---|
| General outbound sequence strategy (not Amplemarket-specific) | /sales-cadence |
| Email deliverability fundamentals (SPF/DKIM/DMARC, not platform-specific) | /sales-deliverability |
| Enrichment comparison across tools | /sales-enrich |
| Building prospect lists across tools | /sales-prospect-list |
| Understanding buyer intent signals generally | /sales-intent |
| CRM selection or comparison | /sales-crm-selection |
When routing to another skill, provide the exact command: "This is a {problem domain} question — run: /sales-{skill} {user's original question}"
If the question is Amplemarket-specific, continue to Step 3.
Step 3 — Amplemarket platform reference
Read references/platform-guide.md for the full platform reference — modules, pricing, integrations, data model, workflows.
Answer the user's question using only the relevant section. Don't dump the full reference.
For API questions, also read references/amplemarket-api-reference.md for endpoint details.
Step 4 — Actionable guidance
You no longer need the platform guide — focus on the user's specific situation.
- Start with the simplest solution before suggesting complex workflows
- Reference specific Amplemarket UI paths or API endpoints
- If a feature is plan-gated, mention which plan is required
- If you discover a gotcha or workaround not in
references/learnings.md, append it there
Gotchas
> Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.
- Annual contracts only — no monthly billing at any tier. Minimum $600/mo (2 users), billed yearly
- Credit system is confusing — data access is credit-based, not unlimited. Phone credits cost $0.50 each. Monitor consumption in Settings → Usage to avoid surprise overages
- HubSpot sync is 3-hour delay — not real-time. Salesforce sync is closer to real-time but requires field mapping configuration
- Sequence editing is clunky — you can't edit steps in-place on live sequences. Clone the sequence, edit the clone, then pause/replace
- International data accuracy is lower — US data is ~95% accurate, international can be significantly worse. Validate emails before sending to non-US contacts
- Deliverability Booster warmup takes 2-4 weeks — don't launch high-volume campaigns on new domains immediately
- People Search rate limit (300/min) is stricter than general API limit (500/min) — batch searches accordingly
- Duo Inbox is an add-on on Growth plan — not included by default. Check your contract
Related skills
/sales-cadence— Multi-channel outbound sequence strategy across all platforms/sales-deliverability— Email deliverability fundamentals and platform-specific warmup guides/sales-enrich— Contact enrichment comparison and workflows across all tools/sales-prospect-list— Building targeted B2B prospect lists across all platforms/sales-intent— Buyer intent signals interpretation and routing strategy/sales-do— Not sure which skill to use? The router matches any sales objective to the right skill. Install:npx skills add sales-skills/sales --skill sales-do
Examples
Example 1: "My Amplemarket emails are landing in spam after I scaled from 50 to 200/day"
Example 2: "How do I set up Custom Signals to trigger sequences when a prospect visits our pricing page?"
Example 3: "I need to enrich 5,000 contacts with phone numbers via the API — what's the most credit-efficient approach?"
Troubleshooting
High bounce rates (20-30%)
- Check Domain Health Center for authentication issues (SPF/DKIM/DMARC)
- Run inbox placement test before scaling volume
- Use the built-in email validation on lead lists before adding to sequences
- Reduce daily sending volume — Gmail/Outlook flag accounts sending >400/day
- For international contacts, validate with the /email-validations API endpoint before sequencing
Credits burning faster than expected
- Each People Search result consumes credits (0.5-1 email + 1 phone credit per find)
- Bulk enrichment is more efficient than individual searches — use /people/enrichment-requests (up to 10K per batch)
- Check Settings → Usage for per-endpoint breakdown
- Consider limiting phone number reveals to high-priority prospects only
CRM sync not working / data not appearing
- HubSpot syncs every 3 hours (not real-time) — wait before debugging
- Salesforce requires field mapping in Settings → Integrations → Salesforce
- Check that the field types match (text → text, number → number)
- Activity logging requires the rep's email to match in both systems
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